Raffle Terms & Conditions

HikeWare Ltd Raffle Terms and Conditions

These terms and conditions apply to all raffles conducted by HikeWare Ltd, registered at 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ (“the Promoter”). By entering a raffle, participants agree to these terms and conditions.

1. Eligibility

1.1. Raffles are open to residents of the United Kingdom aged 18 years or older, excluding:

Employees of HikeWare Ltd and their immediate families.
Individuals professionally connected to the raffle or its administration.

1.2. Proof of age and identity may be required. Failure to provide valid proof may result in disqualification.

1.3. By entering, participants confirm they are eligible to do so and accept these terms.

2. Participation

2.1. Each raffle is skill-based. Participants must correctly answer a skill-based question to qualify for entry.

2.2. Paid entry tickets can be purchased via the Promoter’s website. Free entry is available via post, as outlined in section 4.

2.3. Each raffle will have a specific prize, entry price, and maximum number of tickets, all of which will be clearly stated on the product page.

2.4. Ticket numbers will be automatically generated and assigned upon purchase or valid free entry submission.

3. Entry Methods

Paid Entry

3.1. Participants may enter via the Promoter’s website by:

Selecting the raffle and answering the skill-based question.
Purchasing the desired number of tickets (up to any stated limit(If applicable).

3.2. Confirmation of entry and assigned ticket numbers will be emailed upon payment.

Free Entry

3.3. To enter for free, participants must send a handwritten postcard via first or second-class post to:

HikeWare Ltd Raffle Free Entry
71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ

Each postcard must include:

Full name.
Address.
Contact email.
The name of the raffle.
The answer to the raffle’s skill-based question.
A statement agreeing to these terms and conditions (e.g., “I agree to the HikeWare raffle terms and conditions”).

3.4. Free entry is limited to one entry per person per raffle. Bulk entries or multiple entries in one envelope will be treated as a single entry.

3.5. Free entries must be received before the raffle’s closing date. Proof of posting does not guarantee entry.

4. Prizes

4.1. Each raffle’s prize will be described on the raffle product page. The prize is non-negotiable and non-transferable.

4.2. The Promoter reserves the right to substitute a prize with an item of equal or greater value if necessary.

4.3. Any specific terms or restrictions relating to a prize will be outlined on the raffle product page.

5. Draw and Winner Notification

5.1. Raffles will be drawn using a random number generator. The draw will take place on the date specified on the product page, regardless of the number of tickets sold.

5.2. Only participants who answered the skill-based question correctly will be included in the draw.

5.3. Winners will be notified via email within 7 days of the draw. It is the entrant’s responsibility to ensure contact details are accurate.

5.4. If a winner does not claim their prize within 14 days of notification, the Promoter reserves the right to redraw and award the prize to an alternate entrant.

5.5. Winners’ names may be published on the Promoter’s Instagram and Facebook pages. Entrants wishing to opt out of this must email info@hikeware.co.uk before purchasing their ticket or immediately after.

6. Disqualification and Refunds

6.1. The Promoter reserves the right to disqualify entries for the following reasons:

Incorrect answers to the skill-based question.
Providing false or incomplete information.
Attempting to manipulate or undermine the raffle (e.g., fraud, hacking).

6.2. No refunds will be given for:

Incorrect answers.
Disqualified entries.
Entries submitted after the closing date.

7. Data Protection

7.1. The Promoter will process participants’ personal data in accordance with its privacy policy and applicable UK data protection laws.

7.2. Personal data will be used solely for administering the raffle and contacting winners unless consent is provided for additional marketing.

8. General

8.1. The Promoter reserves the right to amend these terms and conditions at any time. Any changes will be communicated via the website.

8.2. Raffles are governed by English law, and participants submit to the exclusive jurisdiction of English courts.

8.3. The Promoter is not liable for:

Losses or delays caused by technical issues, postal services, or other factors outside its control.
Personal injuries or damages arising from participation or prize use, except where caused by the Promoter’s negligence.